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Early access: these pages are being written and reviewed. Facts in the header boxes come straight from the product.

Overview

calling

Section titled “calling”

Browser calling over Twilio: tokens, dialing, hold and transfer, voicemail drop, the power dialer, recordings, transcripts and supervisor live listen.

Operations

Section titled “Operations”
GET
/api/v1/calling/history
GET
/api/v1/calling/recent
POST
/api/v1/calling/token
POST
/api/v1/calling/dial
POST
/api/v1/calling/translate-dial
POST
/api/v1/calling/hangup
POST
/api/v1/calling/transfer/warm-start
POST
/api/v1/calling/transfer/warm-complete
POST
/api/v1/calling/transfer/warm-cancel
POST
/api/v1/calling/transfer
POST
/api/v1/calling/hold
POST
/api/v1/calling/voicemail-drop
POST
/api/v1/calling/power-dialer/start
POST
/api/v1/calling/power-dialer/next
POST
/api/v1/calling/power-dialer/stop
POST
/api/v1/calling/power-dialer/pause
POST
/api/v1/calling/power-dialer/resume
POST
/api/v1/calling/power-dialer/disposition
GET
/api/v1/calling/power-dialer/session
GET
/api/v1/calling/power-dialer/{id}/stats
GET
/api/v1/calling/recordings/{activityId}
GET
/api/v1/calling/transcript/{activityId}
GET
/api/v1/calling/calls/{activityId}/scorecard
GET
/api/v1/calling/best-hours
GET
/api/v1/calling/active-calls
GET
/api/v1/calling/phone-numbers
POST
/api/v1/calling/live-listen
POST
/api/v1/calling/barge
POST
/api/v1/calling/calls/{activity_id}/summarize
GET
/api/v1/calling/calls/by-sid/{callSid}